AIG will provide quotation as per the order, drawings, window/door schedule and specifications provided.
All quotations provided is on the following basis:
All products supplied by Australian Insulated Glass shall comply with AS4666:2012 – Insulating Glass Units
Our Seven (7) year warranty only applies if products supplied by Australian Insulated Glass are installed by qualified glaziers, or those under the supervision of qualified glaziers, and the installation is compliant with AS4666:2012 – Insulating Glass Units, Section 3 – Glazing, Appendix E – Principles of Glazing, Appendix F – Glazing Methods and Appendix G – Storage, Handling, Transport and Preservation.
Compliance with AS1288:2006 – Glass in Buildings, Selection and Installation
Where the design specifications have been provided by others the responsibility to ensure conformance with AS1288:2006 and wind loading requirements rests with the designer of the Insulating Glass Units (IGU’s) and Australian Insulated Glass takes no responsibility for any products provided to design specifications that do not meet these
Where Australian Insulated Glass has been asked to design Insulating Glass Units (IGU’s), or verify their design to AS1288:2006 standards, Australian Insulated Glass will provide a certificate of conformance to AS1288:2006 for the Insulating Glass Units (IGU’s) included in this
Our standard terms and conditions of purchase apply at all times
This specification defines the level of acceptance for visible defects in clear, tinted and coated glass in sealed double glazing units.
All glasses supplied should be free from defects caused in manufacture, handling, storage and transit. However, the buyer shall accept glass with minor imperfections provided that they fall within the scope of the following definitions and acceptance criteria.
Since the inspection of a glass unit will be based on visual examination, the terms used in stating acceptance criteria are defined as follows:
Method of Visual Inspection
The double glazed sealed unit is to be mounted vertically so that the whole surface can be seen. The double glazed sealed unit must be examined from the room side. The double glazed unit should be examined in natural daylight and not in direct sunlight with no visible moisture on the surface.
Minor defects / imperfections are to be accepted if they fall into the categories below:
No matter how clean a pane of glass may appear, there may always be contaminates present on the surface. These are normally invisible to the naked eye. However, when condensation forms on the glass surface these contaminates can become apparent by influencing the rate of formation and appearance of the moisture. This variation in appearance may be random or present itself in distinctive patterns. Fingerprints are the most common contaminate but any contaminate which creates a hydrophobic layer will produce these effects. Window cleaning chemicals or degreasing agents are normally enough to remove these thin layers of material but some contaminates can be more difficult to remove and require mild abrasives for complete cleanliness. For example, deposits from glass carrying suckers can form chemical bonds to the glass surface. Therefore the patterns formed by condensation on glass surfaces do not indicate any fault and have no effect on the performance of the glass, mechanically or physically. It is an indication that the glass surface has been modified.
Flemish Glass Pattern
Due to the design of Flemish patterned stock supplied to us from the glass manufacturers, buff marks may occur on the pattern high points; this is unavoidable when annealed glass is transformed into toughened safety products, Village Glass cannot accept any complaints or liability for the visual quality caused in this process. Annealed Flemish is unaffected. We would urge that an alternative pattern be offered to avoid the visual quality of toughened Flemish.
Defects – Other
Optical phenomenon such as Rollerwave distortion, double reflections, and Brewsters Fringe are acceptable.
Australian IG Pty Limited of 10/15 Industrial Avenue, Molendinar in the State of Queensland, Australia hereby provides the following Warranty in respect of Australian IG Units (“the product”) for the benefit of the end user of the product (“the Buyer”).
1. Overview and interpretation
The Warranty set out below is an express Warranty which is in addition to the Buyer’s rights under the Competition and Consumer Act 2010 (Cth) and any other applicable law. In the event that the Buyer is the direct customer of Australian IG , by purchasing the Product the Buyer agrees to the Australian IG , by purchasing the Product the Buyer agrees to the Australian IG standard Terms and Conditions of Sale, which may be viewed on the Australian IG website at www.australianig.com.au.
In this Warranty, unless the context otherwise requires: –
2. Warranty Period and Details
Subject to the provisions of this Warranty and in particular the conditions in Clause 3: –
This Warranty only applies if each of the following conditions are satisfied at all times from the time of delivery of the Product to the time that the Buyer suffers loss as a result of non- compliance with the Performance Warranty or the Standards Warranty: –
For the avoidance of doubt, subject to any applicable law, Australian IG will not be liable for any loss suffered by the Buyer as a result of the Product not complying with the Performance Warranty or the Standards Warranty in the event that one or more of the above conditions are not met.
4. Reporting and Verification of Product Failure
Australian IG reserves the right to establish to its satisfaction that any product deterioration or failure fails within the scope of the Performance Warranty and the Standards Warranty and that all of the conditions in clause 3 have been met. The Buyer must:-
5. Warranty Coverage
If this Warranty is breached, the liability of Australian IG for that breach is limited to whichever Australian IG chooses, in its absolutely discretion, from the following:-
Australian IG will not be liable, as a result of breach of this Warranty, for any loss directly or indirectly resulting from the purchase or use of the Product including, without limitation, personal injuries, losses, claims, property damage or wasted labour, material or other costs. The Buyer will bear the expense of claiming this Warranty.
The Warranty specifically excludes liability for any failure from any cause other than faulty materials up to the specified design wind pressure as determined in accordance with Australian and New Zealand Standards AS/NZS 1170.2 and AS 1288, and specifically excludes any liability for consequential losses or damage following installation.
Subject to limitations imposed by the Competition and Consumer Act 2010 (Cth) and any other applicable legislation, this Warranty is in substitution for and to the exclusion of all other rights
and remedies (if any). In particular implied conditions and warranties under s12 to s15 of the
Sale of Goods Act 1895 (SA) are specifically excluded from this Warranty.
7. Warranty of Replacement Product
Any replacement Product supplied pursuant to this Warranty shall be warranted only until the expiration of the Warranty period for the original Product.
Advice as to applications to which the Product can be put may be obtained from Australian IG representatives.
9. Governing Law
This Warranty shall be governed and interpreted according to the laws applying in the State of Queensland, Australia and the Buyer agrees that any proceedings in relation to this Warranty shall be commenced in Queensland Courts.
10. Australian Consumer Law (Consumers only)
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods to be acceptable quality and the failure does not amount to a major failure.
3. Change in Control
4. Price and Payment
5. Delivery of Goods
9. Personal Property Securities Act 2009 (“PPSA”)
10. Security and Charge
11. Defects, Warranties and Returns, Competition and Consumer Act 2010 (CCA)
12. Default and Consequences of Default
13. Compliance with Laws
16. Privacy Act 1988
17. Building and Construction Industry Payments Act 2004
Personal Information Collected
Uses of Personal Information Collected
Disclosing Personal Information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as may be reasonably necessary for to complete any of the uses set forth in this policy.
Australian IG will not publish your personal information or information that can identify you personally or share it with the general public unless we have a specific written authorization and license from you to do so.
Additionally, we may disclose your personal information as follows:
Except as provided in this policy, we will not provide your personal information to third parties. Information may be stored or maintained in servers or other document management systems owned and operated by third parties or on servers and systems maintained and owned by Australian IG. When Australian IG does disclose to or store information with third parties, we disclose or store only the personal information that is necessary for the third party to deliver the requested service, and we have a contract or agreement in place that requires them to keep your information secure and not to use it for their own purposes.
Retaining Personal Information
Security for Personal Information
Australian IG recognizes and appreciates the importance of responsible use and protection of your information, and has implemented appropriate physical, technical, and managerial safeguards to protect your information, but no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Non-Personally Identifiable Information
Our webserver automatically records certain information about each visit to the Website. This information does not track visitors, is not attributable to an individual, and is not merged with other data sources.
Other information may be collected through your use of the Website via cookies and Google Analytics. Cookies are used to collect some non-personally identifiable information such as anonymous usage data, browser and platform types and versions, and number of clicks.
Forms you submit to us may also automatically log this information as well as the date and time the form was submitted. The collected information is used to provide an overview of how and where people are accessing and using the Website in order to improve and optimize the Website and for security purposes. It is not used for any additional purpose. Under no circumstances does Australian IG use this information to identify you personally. We reserve the right to provide aggregate data to third parties for statistical analysis. Such data will not be linked to any particular individuals or contain personally identifiable information.
Australian IG collects information through cookies and other similar technologies. We may use third parties to provide advertisements for other websites that may be of interest to you, based on Information collected about your use of our Site and other websites. To do this, either our Website or these third parties may place or recognize a unique cookie on your browser, which may include, without limitation, the use of pixel tags and/or web beacons. You can choose to accept or decline cookies; most browsers automatically accept cookies unless you modify settings to decline them. However, declining to accept cookies may prevent you from taking full advantage of the Site.
Australian IG also uses web analytics services, which currently includes Google Analytics. Although we currently use the foregoing analytics services providers, we reserve the right, within our sole discretion, to change analytics services providers, or to add additional analytics services providers, without notice to you.
Correcting Your Personal Information
Please note that we will acknowledge and follow any changes to your privacy preferences as of the date of the creation of this policy but may not be able to implement such changes with respect to information that Australian IG has already used or transmitted in the past based on its reliance of your prior preferences.
International Privacy Laws
We use Google Analytics cookies on our website to recognize a computer when a user:
If you so choose you may refuse to accept cookies on your browser. Blocking all cookies may have a negative impact upon the usability of many websites. You may also delete cookies already stored on your browser. Deleting cookies may also have a negative impact on the usability of this Site and many other websites. If you block cookies, you will not be able to use all the features on our website. Please see the Analytics Services section above for further information on how to disable cookies on your browser.
Our Contact Information
Unit 10/15 Industrial Avenue,
Molendinar QLD 4214
Phone: 07 5597 0864 or 0405 226 790